Getting Intimate with Project Fi
The thought was intriguing. Project Fi! Being able to switch between networks seamlessly, no contracts involved and backed by Google! All sounds great.. Naturally so, being a fangal of Google's, I jumped on the bandwagon. Not having full trust in this new service, I decided to not transfer my everyday phone number.
So let’s start from the beginning….
The good:
1) Amazing customer service
2) Everything can be done online and all the questions can be answered via their chat option, they made it as easy as it can possibly be made
3) Very pleasant experience setting up
4) Transitioning between networks is truly seamless. Tested this by transitioning from my home WiFi network to the cellular network (driving away) and it was as seamless as it can be. One wouldn’t even notice or know the difference unless you know what you are looking for
The not so good:
1) My google voice number[ Which I’ve had for years ] was not eligible to be transferred and be used as my new Project Fi number, so I got a new number, which in doing so deprecated my old number
2) No option for picking specific numbers
3) Only option for call forwarding is it ringing on simultaneous phones at the same time
4) Horrible cell coverage! I think this is expected as the partners are T-Mobile and Sprint. To be fair, my point of comparison is Verizon (which I’ve used for years now )
5) Not all features of google voice are available on Project Fi : https://support.google.com/fi/answer/6159953?hl=en&ref_topic=4596407
Conclusion:
Conflicted at first. The service is really bad in comparison to my Verizon service. Being on a grandfathered unlimited data plan with Verizon without being tied to a contract has been sweet; however, Verizon's recent move of increasing the price for this plan has really made me look at other options. It's about the principle more than anything else! So in short, yes I will transfer my number to Project Fi